Bank Alfalah Call Center Officer Jobs 2026 in Karachi and Lahore

Bank Alfalah Call Center Officer Jobs 2026 in Karachi and Lahore

Bank Alfalah has announced new career opportunities for 2026 by offering vacancies for the position of Call Center Officer. This opportunity is ideal for fresh graduates and young professionals who want to start their career in the banking sector with a reputable private bank in Pakistan.

The bank is looking for confident, customer focused individuals with strong communication skills who can deliver quality service and ensure customer satisfaction.





About Bank Alfalah

Bank Alfalah is one of Pakistan’s leading private banks, known for innovation, customer centric services, and professional work culture. The bank provides excellent career growth, training opportunities, and a secure working environment for its employees.


Job Overview

Organization: Bank Alfalah
Position: Call Center Officer
Job Location: Karachi, Lahore
Gender: Male and Female
Age Limit: Below 28 years
Qualification: Graduation from a reputed university or institute
Experience: Fresh or up to 1 year


Job Responsibilities

Selected candidates will be responsible for the following duties:

  • Handling inbound and outbound customer calls

  • Responding to customer queries and service requests

  • Providing accurate information about bank products and services

  • Managing complaints and resolving customer issues professionally

  • Ensuring customer data security and confidentiality

  • Delivering a smooth and secure contact center experience


Eligibility Criteria

Candidates must fulfill the following requirements to apply:

  • Graduation must be completed

  • Strong communication skills in English and Urdu

  • Age must be below 28 years at the time of hiring

  • Candidates awaiting final results or degrees are not eligible


Job Locations

  • Karachi

  • Lahore


How to Apply

Eligible candidates can apply online through the official Bank Alfalah career portal:

👉 Apply Online:
Click Here

Only shortlisted candidates will be contacted for further process.





Important Notes

  • Candidates waiting for final degree or result are not eligible

  • Bank Alfalah is an equal opportunity employer

  • Customers may register complaints through SBP Sunwai portal if required


Final Words

Bank Alfalah Call Center Officer Jobs 2026 offer an excellent opportunity to enter the banking industry with a well established private bank. If you meet the eligibility criteria and have strong communication skills, apply now and take your first step toward a professional banking career.